Bermuda Government FAQ
Government of Bermuda
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What Ministry does the Post Office fall under?
Viewed 1428 times since Mon, Mar 5, 2012
The Post Office falls under the Ministry of Energy, Telecommunications and e-Commerce Read More
Can I send REGISTERED E-MAIL? internationally?
Viewed 1222 times since Mon, Mar 5, 2012
Yes. Registered E-mail? can be sent to any valid e-mail address, regardless of location of receiver. Read More
What method of payment does the Post Office accept?
Viewed 1219 times since Mon, Mar 5, 2012
We accept Cash, Cheque, Credit or Debit Card Read More
Where can I find or confirm my correct address?
Viewed 1203 times since Mon, Mar 5, 2012
The Government Land Valuation Department maintains all correct unit addresses by assessment number. Please refer to their data at www.landvaluation.bm or telephone 297-7964. Read More
What are the Post Office hours of operation?
Viewed 1200 times since Mon, Mar 5, 2012
The Post Office's hours of operation is 8:00am - 5:00pm Read More
Can I send a REGISTERED E-MAIL? with PDF, JPG OR MVI files as attachments?
Viewed 1188 times since Mon, Mar 5, 2012
Yes. Registered E-mail? supports any and all attachments that your e-mail program normally allows and requires no extra steps to upload or download the attachment. Read More
Are the Post Offices Wheelchair accessible?
Viewed 1150 times since Mon, Mar 5, 2012
Several of our post offices are wheel chair accessible Read More
What is the mailing address/contact numbers for the General Post Office?
Viewed 1142 times since Mon, Mar 5, 2012
The address of the General Post Office is General Post Office,56 Church Street, Hamilton HM12, Bermuda. Telephone: (441)297-7893 Fax (441)292-1928 Read More
Does sending REGISTERED E-MAIL? require additional software on our servers?
Viewed 1107 times since Mon, Mar 5, 2012
No. Most common installations of Registered E-mail? work by adding the light Send (R)egistered? software add-in into your mail client (desktop e-mail program) that routes only e-mail that you want to be sent "Registered" through the RPost R... Read More
Is there a way to sort my bill so I can easily determine and charge REGISTERED E-MAILS? directed to, for example, clients and vendors?
Viewed 1082 times since Mon, Mar 5, 2012
RPost allows the use of a company's client code accounting system to allocate costs of the Registered E-mail? to their clients or vendors. Insert the optional Client Code field in the dialog box that pops up after you press Send (R)egistered? to... Read More
Who is the Director of the Post Office?
Viewed 1076 times since Mon, Mar 5, 2012
The Postmaster General is George Outerbridge, CMA Read More
How is Registered E-mail? different from Sender Authentication schemes?
Viewed 1064 times since Mon, Mar 5, 2012
To be clear, RPost? Registered E-mail? service is **completely different** from various e-mail authentication systems that have been proposed by a number of e-mail providers in an effort to produce an Internet standard for e-mail "sender authent... Read More
What if I do not get an acknowledgement from the RPost Registration System? How can I tell the E-mail has been sent?
Viewed 1062 times since Mon, Mar 5, 2012
The Acknowledgements arrive in the sender's inbox as soon as the e-mail has been inducted into the RPost Registration System for processing. If the Acknowledgement does not arrive within several minutes of sending the Registered E-mail?, contact... Read More
Can I send a REGISTERED E-MAIL? to web based e-mail programs?
Viewed 1052 times since Mon, Mar 5, 2012
Yes. Receivers of Registered E-mail? are able to view the message and attachments using any e-mail service including web based e-mail service such as AOL, MSN, Hotmail, Yahoo Mail and Lycos Mail. Registered E-mail? proves legal delivery to any Intern... Read More
Does RPost function the same with either Outlook editor or Word editor?
Viewed 1052 times since Mon, Mar 5, 2012
There are subtle cosmetic and functional differences when using Outlook Editor versus Word Editor. These subtleties differ by version of Outlook 2000 or XP and do NOT impact core service functionality. For details, contact RPost with the specific que... Read More
Can I send REGISTERED E-MAIL? to more than one person with the same e-mail message by using the CC or BCC fields?
Viewed 1037 times since Mon, Mar 5, 2012
Yes. Registered E-mail? can be sent to many recipients in the To, Cc and Bcc field as your e-mail program normally allows. The sender will receive only one Delivery Receipt for all recipients that are associated with that e-mail message and each reci... Read More
What services do the Post Office offers?
Viewed 1036 times since Mon, Mar 5, 2012
Mail Sorting and Delivery Postage Paid Permits Sale of Stamps and Philatelic Items Sealing Permits Post Box Rentals Mail Handling Licenses Sale of After School Vouchers Special CancellationsSale of Bus Tickets Advertising Sale of Monetary Coins ... Read More
What is a properly addressed mail packet?
Viewed 1035 times since Mon, Mar 5, 2012
A properly addressed mail packet consists of the following components: 1. The name of the recipient 2. House name and/or apartment number 3. The correct house/building number 4. The correct street name 5. The correct parish 6. The correct Postal code... Read More
Does RPOST store the E-mail?
Viewed 1023 times since Mon, Mar 5, 2012
No. RPost does not store any e-mail or components of any e-mail. RPost encrypts, compresses and attaches to the Delivery Receipt all of the data needed to authenticate the Delivery Receipt, transmission information, and re-present an authenticated or... Read More
Who is the Minister for the Post Office?
Viewed 1022 times since Mon, Mar 5, 2012
The Minister for the Post Office is The Hon. Michael J. Scott Read More
Where are the Post Offices located?
Viewed 1010 times since Mon, Mar 5, 2012
There are 13 Post Offices: Mangrove Bay, Somerset Bridge, Southampton, Warwick, Paget, Perot Post Office, Hamilton, Devonshire, Harrington Sound, Bailey Bay, St. David?s and St. Georges. Read More
What about the security of my mail. How do I ensure that no one tampers with it if the box is near my boundary?
Viewed 1005 times since Mon, Mar 5, 2012
It is a criminal offence to interfere with the mail. Section 69 of the Post Office Act 1900 states: 'Any person who stops a mail with intent to search the mail or to steal any postal packet in the mail, commits an offence against this Act: Punis... Read More
Does the Post Office accept online payment?
Viewed 1005 times since Mon, Mar 5, 2012
We do not accept online payment at this present time. Read More
Can I send a large E-mail attachments via RPost?
Viewed 995 times since Mon, Mar 5, 2012
Yes. Typical limitations are the sender or receiver's mail server limits. RPost allows e-mail attachments as large as 10 MB unless the sender subscribes to a higher message megabyte plan. Read More
Why does my mailbox have to be on the boundary of my property?
Viewed 991 times since Mon, Mar 5, 2012
To reduce the amount of time a Postman has to spend traveling inside a property to deliver mail. Mailboxes are to be erected as close as practicable to the boundary. This will allow more time for a consistent delivery to the entire route. Read More
I live in a condominium development; can I have a box outside my unit?
Viewed 991 times since Mon, Mar 5, 2012
Condominium developments have a different requirement. Condos require cluster boxes for their cluster of units or one cluster box area/building for the entire development. The Manager of Delivery Services can assist in determining the best solution f... Read More
How does REGISTERED E-MAIL? prove content?
Viewed 989 times since Mon, Mar 5, 2012
Registered E-mail? permits a sender of e-mail to prove *what* was sent, *when* it was sent, *whether* it was delivered, and *when* it was delivered and *accepted*. The RPost System? can do this without retaining a copy of the original e-mail -- all d... Read More
What type of cluster box do I need and where can I purchase it?
Viewed 962 times since Mon, Mar 5, 2012
The Manager of Delivery Services can assist in determining the best solution for you. Please contact the Bermuda Post Office for a site visit and consultation. Or you can consult one of the following on island vendors who can supply you with cluster ... Read More
Do I need to have a private post box at my residence or business?
Viewed 952 times since Mon, Mar 5, 2012
The amendments to the Post Office Act and Regulations states that any unit requiring a delivery to a physical address must have a mail situated as close as practicable to the boundary of the property. Also the mail box must be easily accessible to t... Read More
What type of mailbox should I get?
Viewed 951 times since Mon, Mar 5, 2012
You should make that decision based on the type of mail you expect to receive. Take into consideration the size of the opening of the box as well as the size of the cavity (holding area). Mailboxes can be purchased from the General Post Office in Ham... Read More
Why do I get an acknowledgement from the RPost Registration Systems?
Viewed 927 times since Mon, Mar 5, 2012
As soon as the RPost Registration Systems induct an e-mail message for processing, the sender receives an Acknowledgment returned to their inbox. The Acknowledgement has an official time seal, which provides proof of sending, until the Delivery Recei... Read More
I have apartments on my house, where should their mailboxes be?
Viewed 926 times since Mon, Mar 5, 2012
Multi dwelling houses should have all mailboxes located in the same place as close as practicable to the boundary of the property and be visibly identifiable (e.g. with apartment names or numbers). This will assist the Postman in his delivery and red... Read More
What will happen to my mail if I am not in compliance with the law after August 31, 2009?
Viewed 921 times since Mon, Mar 5, 2012
Mail that cannot be delivered will be returned to sender. If there is no return to sender address on the mail packet it will go to the Bermuda Post Office's Dead Letter Office. If unclaimed after 1 month the mail packet will be destroyed Read More
When do I have to be in compliance with the new changes to the law?
Viewed 898 times since Mon, Mar 5, 2012
Everyone will be required to be in compliance with the amendments to the Post Office Act and regulations by August 31, 2009. Read More
What is the first thing I should do to be sure that I am in compliance?
Viewed 897 times since Mon, Mar 5, 2012
The first step is to contact all of your correspondents, both local and international, to ensure that they have your correct mailing address. If you have a Post box at the General Post Office or one of our Sub Post Offices and prefer your mail to be ... Read More